Holiday Inn Club Vacations at Lake Geneva Resort, an IHG Hotel

Have stayed here many times and appreciate the updated furniture and decor. Staff at front desk very helpful. Good communication via text and in person. Received help to tip housekeeping virtually via new app. Concierges very welcoming and knowledgeable re activities. Well Spa massage, facial and manicure/pedicure excellent. Location of unit in preferred building 5/6 with enclosed entryway. Outdoor pool, Grand Geneva and Timber Ridge restaurants, easy parking. Balcony with view of golf course. Kitchen for in-unit meals. Dove soap. New coffeemaker and kitchen linens and soaps delivered fast when discovered missing. Looking forward to next visit already booked.

We enjoyed our stay in a 1-bedroom villa. The villa was spacious, exceptionally clean, and very well maintained. It featured a full kitchen that was stocked with everything we needed, from pots and pans to dishes, cups, and silverware. We particularly enjoyed the lovely view of the golf course from our villa, and the balcony where we sat and had coffee in the morning. The air conditioning worked perfectly, keeping us comfortable throughout our stay. The staff were super friendly and always willing to help. Easy access to downtown Lake Geneva.

Absolutely perfect and beautiful! We traveled for our son's wedding at the Grand Geneva resort. We booked this separately from the other wedding block rooms at the main resort. We needed room for family to hang out together in a comfortable location, so we had two rooms joined to make for a "sleeps 8" configuration. We were concerned about this resort being a typical Holiday Inn, hard to access, and unimpressive. We were totally blown away! Our rooms were essentially a step above the main Grand Geneva resort rooms. While there is no free breakfast, our rooms both had a complete kitchen with full-size appliances and utensils/cups/cookware. They both also had a washer and dryer. We did enjoy a buffet breakfast at the main resort, which was a great price per person (under $20) and delicious. There was plenty of parking in every lot. The pool was warm and refreshing. Towels are provided at the pool entrance. Big takeaway - this IS part of the Grand Geneva!

The rooms were very nice, clean and spacious. The grounds are beautiful. There are places to barbecue and picnic. The kitchen was well stocked with every appliance you could possibly need on a vacation. The staff were very nice and accommodating.

Everything. The coffee pots did not work our first morning. We called down and within 15 minutes a brand new coffee pot in a box was delivered to our room. Can't ask for better service than that.